@enlli wrote:
https://www.ispreview.co.uk/index.php/2023/01/confusion-after-1gb-virgin-media-users-get-hub-4-inste...
Those people affected should check ASA's guidelines on 'misleading advertising' and see if VM has fallen foul of any of the advertising codes in regards to what was advertised/offered when they signed up for a particular VM package. This seems to be it
https://www.asa.org.uk/type/non_broadcast/code_section/03.html
3.27 to 3.32 cover 'availability'