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Free Gift Received - Not a Virgin Customer

Mapgroup
Joining in

Today I received a free gift of an i-phone 14 and an i-pad, with no supporting paperwork. It came from a company called GXO. I noticed similar occurrences on this forum but I am not a Virgin customer. Have contacted customer services and the items are to be returned but want to know why and how I received them in the first place? 

1 REPLY 1

goslow
Alessandro Volta

You have possibly been reading on the forum about iPhone delivery scams.

https://www.bbc.co.uk/news/business-49450485

and

https://litenetuk.com/blog/f/scam-of-the-week-the-mobile-phone-delivery-scam?blogcategory=Mobile

You may wish to review your credit report and check and see if your details have been used.

Speak to Action fraud for further advice and info

https://www.actionfraud.police.uk/