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For over 3 years: Cables laid on DE75 7GW but not active yet active on the next street DE75 7EN

For over 3 years: Cables laid on DE75 7GW but not active yet active on the next street DE75 7EN.

Post Code Checker still saying not available and I have been looking into it now for last 2 years, just been on phone to virgin sales and now told the street has been rejected, this seem so unfair has its my parents house and stuck on a max of 15mb, im just down the road on +200mb.

Surely something can be done has there are other people on the same street and other streets near by wanting virgin.

Please help and support in this matter please.

Many thanks.

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Re: For over 3 years: Cables laid on DE75 7GW but not active yet active on the next street DE75 7EN

it's entirely up to virgin where they choose to provide service.
if they have rejected it (for whatever reason) then there is virtually nothing you can do to force them to activate it.

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My Broadband Ping - spgray

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