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Feed back is Positive

Just joined

when you have any services from Virgin, please always leave your feed back, it's very positive, because it will help them be the best and provide the best services. 

All feed back is Positive, good or bad. ❤️❤️

Kind regards 



Super solver

Between you and me most of mine is bad. Saying that I do now give "kudos" thumbs ups to forum staff every now and again where they take an extra minute or so to personalise their responses, add a bit of humour, and take personal ownership of threads. Love is like a boomerang etc. 

Cancel VM here
Complain to VM
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

Tuning in

Sadly I no longer can say a single positive thing about Virgin anymore after being a customer since it took over Yorkshire cable decades ago, their customer service is none existent now.

On our wavelength

No point in leaving any feedback, VM just don't care about customer service and dont follow their own code of conduct. 

That is so so true. Im presently in a battle. I have no landline as its down has been on and off all year. I said i no longer wnat it and to take it off my bill. But to do that they insist they MUST increase the price. Madness

Alessandro Volta

What is the point of giving VM ant feedback, when it is all totally ignored?

This awful new customer forum was introduced with a fanfare, and a message asking for feedback. Almost everyone hated it and there was a universal plea for a return to the old forum. 

All these comments were ignored.  I still get popups asking for comments, which are a waste of time because we all know that comments will go nowhere.

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.