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Essential Broadband package

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Do Virgin Media only accept Universal credit as a qualifying benefit for the Essential broadband package or will they accept ESA with severe disability as a qualifier too? Any advice would be gratefully accepted. 


Very Insightful Person
Very Insightful Person

Hi @Essjc123 

Unfortunately at the moment the Essential Broadband packages are only available  to those on Universal Credit, however this should change in the future, as per the info below from VM's  press release.

Working with Government to make sign-ups easier and prices cheaper

In August, after the Government launched a new tool designed to make it easier for customers to confirm their eligibility for social broadband tariffs, Virgin Media O2 confirmed it was the first provider working to implement the automated checks with integration expected in the coming months. This project, once complete, will also enable Virgin Media O2 to expand the range of benefits in scope for its social tariffs to include Pension Credit amongst others for the first time, allowing more people to access these services.

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