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Jane1957
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Equipment damaged by fire

Hi,

I need some help,

I had an house fire last year and all equipment got damaged.

I was wondering if I need to pay to replace the equipment or not.

 

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Anonymous
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Re: Equipment damaged by fire

legally yes.
T&C say you must; 3. insure any of the equipment against any loss, theft or damage for the full replacement value;

But call CS and explain and they will most likely send you free replacements
John_GS
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Re: Equipment damaged by fire

Hi Jane1957,

 

Thanks for posting and welcome to the community. I'm really sorry to hear of the personal situation.

 

I'll send you a PM so we can assist further.

 

Kind regards,

 

John_GS
Forum Team

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