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End of contract

Joining in

Contract up in June currently paying £103 a month and they want to put it up £60 roughly. If I sign up for another 18 months will I get it a the original price been with virgin 18 years ?


Alessandro Volta

Phone in and follow the prompts to "Thinking of leaving us" and you should be able to negotiate some sort of discount. You need to be firm that you really are considering leaving if you don't get a good deal.

Take the usual precautions before holding on for an answer - have supplies of food and drink within reach, use the toilet before calling, etc.

P.S. Don't lean too much on the 18 years, as your loyalty works against you. . They will think you are less likely to leave.

Very Insightful Person
Very Insightful Person

Contract renegotiation - see Andrew’s comments in message 6


I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.