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ES004 error code

Hi 

I have bought a film as a Birthday gift and cannt watch due to error code ES004

cant find this error code on Virgin help on line what do we need to do?

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Re: ES004 error code

Seems to be a common issue at the moment.

https://community.virginmedia.com/t5/Virgin-TV-V6/Error-Code-ES004/td-p/4266088

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Re: ES004 error code

Check the service status page.  It is a known issue under investigation.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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