on 19-06-2023 18:17
So the big news is no-one has access to Virgin email 😠
What's more annoying is there is no reference on the web pages to an email service!
IE "What do you need help with: "Broadband/TV/Landline" but not Email.
In fact some of it was in German too, see image.
on 19-06-2023 19:35
Current issue, being repaired (slowly), but bottom line VM don't want you, they don't want to run email servers/service. Protect yourself and migrate. This, on the VM website (since May 2022 I read):
"Please note, Virgin Media no longer offers the ability for customers to create new Virgin Media email addresses. Customers with an existing Virgin Media email address will not be affected; their mail account will remain as is."
on 19-06-2023 23:01
I believe that VM includes email-related problems under the broadband heading.
on 20-06-2023 07:44
Email is in the pull-down under Broadband.