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Message 11 of 12
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Re: Damaged Vandalised virgin street furniture PE29 7WJ

why is the contact telephone number for reporting open and damaged boxes more readily available and better publicised

I for one would like ot think i can at least report it when the box that serves me is in need of attention

and why is it not a person that answers.

and its all very well using people abroad that can speak english ..often better than some english people..  as long as they can also understand english there being a world of difference.

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Message 12 of 12
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Re: Damaged Vandalised virgin street furniture PE29 7WJ

Hi PhilT1

 

Thanks for your feedback. We will ask the question why our number for reporting open/damaged cabinets is not widely available to our customers and general public as this would make it much easier to report these issues.

 

We can also ask the question if this number will be manned by a team if if they will keep it as an automated service.

 

Kind regards Jodi

 

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