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dlewis316
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Damaged / Flattened cable box

Hi,

Today i noticed that someone has hit and flattened the Virgin box located at the end of our street (area 24). I tried to report this by message but was just left waiting. Not sure how much damage this will do to the service in the area.

Virgin Box.jpg

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Jodi_S
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Re: Damaged / Flattened cable box

Hi dlewis316,

 

Welcome to our community and thanks for posting. We really appreciate you bringing this to our attention and we will get it reported to the relevant team straight away.

 

Can I ask where this cabinet is located and do you happen to have the postcode please? This makes it easier for our technicians to locate.

 

Alternatively you can call our team on 0330 333 0444 if this would be more convenient for you.

 

Kind regards Jodi

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dlewis316
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Re: Damaged / Flattened cable box

Hi

The cabinet is located at SG1 5PT and is located at the bottom of a path and cycle track

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Jodi_S
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Re: Damaged / Flattened cable box

Many thanks for those details  dlewis316,

 

Can we confirm if this is on Vardon road? If not do you have the Road/street/Avenue name of where this is please?

 

Kind regards Jodi

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