Menu
Reply
melton1958
  • 17
  • 0
  • 1
Tuning in
762 Views
Message 1 of 8
Flag for a moderator

Customer service

Virgin customer service is absolutely shocking. I sent a text message on their text service at 11am this morning. It says we aim to reply within 4 hours guess what it nearly 9 oclock and no reply. Absolutely aweful customer service . 

0 Kudos
Reply
Anonymous
Not applicable
757 Views
Message 2 of 8
Flag for a moderator

Re: Customer service


@melton1958 wrote:

Virgin customer service is absolutely shocking busy. I sent a text message on their text service at 11am this morning. It says we aim to reply within 4 hours guess what it nearly 9 oclock and no reply. Absolutely aweful busy customer service . 


EFA.

0 Kudos
Reply
Sambathedog2020
  • 41
  • 3
  • 6
Dialled in
708 Views
Message 3 of 8
Flag for a moderator

Re: Customer service

i went on the chat and that was 2 days ago and still waiting hope you get answer soon.
0 Kudos
Reply
Tilt
  • 72
  • 2
  • 20
Dialled in
689 Views
Message 4 of 8
Flag for a moderator

Re: Customer service

Helpful as always, Carl. 

________________________________

Tilt is the Peoples Champion - MikeRobbo
0 Kudos
Reply
Anonymous
Not applicable
685 Views
Message 5 of 8
Flag for a moderator

Re: Customer service


@Tilt wrote:

Helpful as always, Carl. 


I aim to please.

0 Kudos
Reply
HughJarsse
  • 1.23K
  • 45
  • 612
Knows their stuff
679 Views
Message 6 of 8
Flag for a moderator

Re: Customer service

@Tilt wrote:

Helpful as always, Carl. 

I aim to please.

 

Maybe Carl needs to go to Specsavers, might be able to aim a little better then!!

(PS, as my gran used to say, 'if you can't say something useful, don't say anything at all!!)

0 Kudos
Reply
Anonymous
Not applicable
673 Views
Message 7 of 8
Flag for a moderator

Re: Customer service


@HughJarsse wrote:
@Tilt wrote:

Helpful as always, Carl. 

I aim to please.

 

Maybe Carl needs to go to Specsavers, might be able to aim a little better then!!

(PS, as my gran used to say, 'if you can't say something useful, don't say anything at all!!)


Indeed.

0 Kudos
Reply
melton1958
  • 17
  • 0
  • 1
Tuning in
550 Views
Message 8 of 8
Flag for a moderator

Re: Customer service

Absolute rubbish.

0 Kudos
Reply