Menu
Reply
Robin27
  • 1
  • 0
  • 0
Joining in
202 Views
Message 1 of 2
Flag for a moderator

Contacting Virgin to cancel

Having been unable to contact Virgin on multiple occasions to negotiate or cancel my contract I've had to join this community to add to my wasted time. My contract ran out last November, I've tried multiple occasions to get through but have either had to wait so long I ran out of time, the battery ran out on my phone or as per today I got through, passed between two cheerful people and then hung up on. I've tried making complaints but they have not responded to these either. They are about to increase my Broadband and landline cost to £52 which is ridiculous. They have the power of the Direct Debit so can keep taking it. What can I do to cancel the contract. 

 

0 Kudos
Reply
Andruser
  • 5.52K
  • 970
  • 2.28K
Very Insightful Person
Very Insightful Person
187 Views
Message 2 of 2
Flag for a moderator

Re: Contacting Virgin to cancel

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Cannot-Cancel-virgin-media/m-p/4604...

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply