on 12-05-2023 08:16
How do I contact Virgin by email?
I have tried 3 times so far with no response from them. Two attempts to "thanks@virginmobile.com" have been ignored and my latest attempt to "mail@virginmedia.co.uk" got the response "we do not pick up mails from this inbox"
does anyone know an email address that WILL be answered?
Here's hoping.
Answered! Go to Answer
on 12-05-2023 08:20
There is no public-facing email address to write to.
You can try a relevant forum on here and post up what your issue or question is.
One of the VM forum team may reply or you may get help from other forum members.
on 12-05-2023 08:20
There is no public-facing email address to write to.
You can try a relevant forum on here and post up what your issue or question is.
One of the VM forum team may reply or you may get help from other forum members.
on 20-05-2023 11:51
This makes it sound like Virgin doesn't want contact with its customers!! Great customer relations it isn't!!
on 20-05-2023 12:05
on 20-05-2023 15:39
You can also join the Virgin mobile customer service by dialing 789 from your Virgin Media mobile or call 0345 600 0789 from any other phone. You can also text Virgin mobile for free on 07533 016 422.
on 20-05-2023 16:51
Thank's very much for your help.