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Contact numbers

Curvylin
Joining in

on ‎08-01-2023 13:02

Is it possible to actually contact Virgin by phone when your issue not about a fault?

2 REPLIES 2

carl_pearce
Trouble shooter

on ‎08-01-2023 14:01

@Curvylin wrote:

Is it possible to actually contact Virgin by phone when your issue not about a fault?

Yes.

0 Kudos

newapollo
Very Insightful Person
Very Insightful Person

on ‎08-01-2023 14:55

Hi @Curvylin 

You can contact  VM by calling 150 from your VM phone or mobile, or 0345 454 1111* from any other phone.

They are open Monday to Friday 8am–9pm; Saturday 8am–6pm; Sunday 8am–6pm

There are separate departments for Billing, Regrades, Cancellations, Faults, Moving Home etc.

You can also receive help on most thinsg by creating a post in the correct section on the forums - staff don't tend to look at the chatter and natter forums

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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