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Confused

ReallyFedUp1
Tuning in

I’m a bit confused about this forum.  I had thought that this was the place to report a damaged box? I have not received a reply to my original post. Only badges??  I cannot see my original post and no one has replied to my message yesterday. Is there a better way for me to deal with this?

thanks

Toni

 

 

4 REPLIES 4

japitts
Very Insightful Person
Very Insightful Person

You can view all your forum posts by clicking on your username and then choosing "posts" or "replies" as appropriate - yours is at this page 

You can report street furniture issues either how you have, or by calling 0330 3330444. It's pretty standard on community fora these days that you get badges and various gizmos for activity.

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carl_pearce
Wise owl

It can take several days for a reply from VM.

Adduxi
Very Insightful Person
Very Insightful Person

This is a Community Forum, and as such not a "direct line" to VM support.  Hence it will take several days to get a reply.  If you need a quick response, then phone in.

This is also a part of the Community that the VM Mods don't frequent as much, as it's more a user to user chat area about "off topic stuff."   Your previous post may have been moved to an appropriate area more visible to the Mods?

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MrHalfAsleep
Community elder

Hello.  Is this what you're looking for?

https://community.virginmedia.com/t5/Digital-life/How-to-report-damage-to-street-equipment/ba-p/4151... 


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