Compliment

[Curlynurse]

How do I make a compliment, Matthew from virgin was amazing today on the phone helping me and I would like to leave him a compliment 

[Vikki_M]

Hi @Curlynurse

Thank you for your post and welcome to our community 🙂

I have taken a look at things from our side and can see the Matthew you spoke with. 

If you would like to leave your message here I will pass this on to him 🙂

Please pop back to us when you can. 

[Curlynurse]

I would like to say thank you to Matthew, I only had a little problem, but he was amazingly pacient and solved my really irritating issue, he didn't rush me or make me feel stupid, he made me feel valued as a customer and it's experiences like this that make me stay with virgin x he's an excellent advocate for your company and you should be proud of what an excellent member of staff you have, and I hope next time I need to ring, I'll get Matthew again

Thank you so much

[Vikki_M]

Hi Curlynurse,

Thank you for taking the time to let us know about your recent experience with the team. 

It's great to hear you were so happy with the service received 🙂