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Amyea2
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Compliment

I’m hoping a moderator can pick this up and pass on my thanks, but I just want to say a HUGE thank you to Courtney from the cancellations team, who I’ve literally just gotten off the phone with.  

I’ve been waiting for a callback for ages after many times having to ring Virgin about an error on my new contract.  She not only contacted a manager straightaway and sorted my contract, she sorted me a new router, gave me some tech help and ordered an engineer to come out regarding an exposed cable in the front garden.  Phew!

Courtney is an absolute super woman!

Melissa_F
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Re: Compliment

Hi Amyea2,

 

Thanks for taking the time to post this fantastic feedback about Courtney 🙂

 

I've managed to locate her and I'll send this post to her and her manager so she can see exactly what you've said. 

 

Thanks again,


Melissa

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DrawnClaws
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Re: Compliment

There should be more compliments for all the hard work and unseen effort by these real sensitive people to solve our little pickles.

Kudos from me to you, Amy.