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Comments on the technician's service

KLee1
Joining in

on ‎13-04-2023 17:29

A very helpful technician arrived on 22 March to solve some set up problem regarding my TV.  The leaftlet he gave me before he left indicated that an email will be sent to me for comment on his service.  I want to give him a grading 10 & 9, but I never receive the email.  How can I give my comments regarding his good service?  His name is Jamie and I am not sure if his ID is [MOD EDIT: Employee details] or [MOD EDIT: Employee details].  

2 REPLIES 2

VM-Jon
Problem sorter

on ‎13-04-2023 17:57

Hi @KLee1 

Thank you so much for the feedback, it’s fantastic to hear such great comments. Our technicians work exceptionally hard and it really gives them a boost to know that their customers value the time they put in to improve your services.

Coincidently I personally know the technician you are referring to, he works in Nottingham and I will be sure to pass on your kind words

Thank you

Jon

KLee1
Joining in
In response to VM-Jon

on ‎13-04-2023 18:18

Hi Jon,

Thanks a lot for your help. I think it is important to let people who are doing their job well know that we are thankful.

Kind regards,

 

 

 

 

 

 

 

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