Menu
Reply
Stephen249
  • 1
  • 0
  • 0
Joining in
790 Views
Message 1 of 2
Flag for a moderator

Cancel account

Hi can someone tell me how to cancel my account?

0 Kudos
Reply
newapollo
  • 10.52K
  • 1.45K
  • 3.11K
Very Insightful Person
Very Insightful Person
779 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Cancel account

Hi Stephen249,

You can call  150 from your Virgin landline or mobile, or 0345 454 1111, but best to call  between 8am and 10am or tea time to avoid call queues

or write to them to as per the terms and conditions. If writing send it by registered post.

Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG;

 https://www.virginmedia.com/shop/the-legal-stuff/terms-and-conditions-for-fibre-optic-services#end

If you are still in contract there may be some early cancellation fees

https://www.virginmedia.com/shop/the-legal-stuff/terms-and-conditions-for-fibre-optic-services/early...

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I don't work for Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge. Learn more

Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The do's and don'ts. Keep the community welcoming for all. Follow the house rules
Tags (1)