It all depends on the nature of the damage - do you have any photos?
There's a good chance the tech will do a temporary repair to get you back on service, but a permanent fix can sometimes need a new cable being run from the streetcab to your home, known as a repull. That can take anything from a few weeks upwards.
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It all depends on the nature of the damage - do you have any photos?
There's a good chance the tech will do a temporary repair to get you back on service, but a permanent fix can sometimes need a new cable being run from the streetcab to your home, known as a repull. That can take anything from a few weeks upwards.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
