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RosInAus
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Broken exterior brown omni box

Broken exterior brown omni box

Hi all.

The cover of our exterior brown box (Omni Box) has come loose and is at the moment held on (just) with tape. we are concerned that rainwater and insects are getting in which must damage the connections.

I can't see how to  contact Virgin repairs on the website. I have tried phoning on 150 from our Virgin landline, but none of the number options are suitable for repairs to Virgin equipment. Can anyoneadvise me how to report this to Virgin tech/repairs team?

Thanks!

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Anonymous
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Re: Broken exterior brown omni box

the boxes are not really waterproof. Water won't do any damage
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Graham_A
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Re: Broken exterior brown omni box

If you still want to report it the correct option when ringing 150 is to select broadband faults.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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