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Broken Virgin Media CATV cover

Hi,

We have had a broken Virgin Media CATV cover at the side of our house for a couple of years now and I have tried so many times to get this replaced in the past. I have been very concerned with this as we live in a cul de sac and there are a lot of children who play around this broken cover and I don’t want anything to happen.

FE22326D-035E-4299-AEB2-207811486A87.jpeg

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Re: Broken Virgin Media CATV cover

Report it to the local council, they will chase VM to get it fixed as it’s a Health & Safety problem. 


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Re: Broken Virgin Media CATV cover

https://community.virginmedia.com/t5/Digital-life/How-to-report-damage-to-street-equipment/ba-p/4151...

You'll need a postcode of the area it's in.







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Re: Broken Virgin Media CATV cover

Thank you for the post Olimid80.

 

Can you please provide the post code of the area this is in so we can raise it to the correct team? 

 

Thanks, Emily.

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Re: Broken Virgin Media CATV cover

The postcode is: WN5 9RZ

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Re: Broken Virgin Media CATV cover

Thank you for the information, I'll raise this with the relevant team to get this fixed. 

 

Thanks, Emily.

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