Does anyone else keep getting charged a different amount each month, for months now I've been gettin charged £67 and £59 for a £32 service, every month this is happening, fed up calling every month now, been nearly 15 months this has been happening
With regards to account issues I am afraid they cannot be dealt with in the forum.
Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.
I dont work for VirginMedia all opinions are my own. 39 years in IT.
best way of checking this is looking at your emails. you should be getting monthly bills with a breakdown. also if you want to get more out of your package go to our live online chat. they will be able to help in detail
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