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CAE1
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Are calls from agents using mobile numbers legit?

Hi

After searching for a new deal on a search engine I received a cold call from Terry, Virgin agent using mobile number. Are Virgin agents working this way? Can this be trusted? His offer matches what I've seen on the virgin site and "chat" and if legit he deserves the sale. His do I know? 

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campo7
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Re: Are calls from agents using mobile numbers legit?

Hi

The sales are using using mobiles due to coronavirus. 

happy to arrange a call back if you PM me some details 


Here to help! I'm a manager helping out whilst working from home. Find out more


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meraip
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Re: Are calls from agents using mobile numbers legit?

I had a call yday fromtfrom loyalty team / Outbound team and agreed a package with loyalty to start today. I have the post for this I have started because I have been unable to get hold of her despite leaving messages and ansaphone as notified if there are any problems. I contacted the we chat and was there for over thetthe whole of todayand they said it is there and then not?? Totally confused and then they tried to put me through to outbound team and nothing or agent since.

I don't know where I stand and I am thinking is this legit. However, I have hardly any details than the norm for data protection as I have been with VM for over 13 yes.

So I am very not sure. Maybe a forum team can check this for me?

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