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davidmillward
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Alsager, Cheshire

How do I find out when/if Virgin will connect to us? Our BT cabinet (#22) on Dunnocksfold Road is only rated up to 42mb and then feeds to street junction with copper? How will VM connect to premises if drive had been block-paved?

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Anonymous
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Re: Alsager, Cheshire

Virgin do not use the BT network.
If the dive is paved and there is no other way to get the cable from the street T to the house VM wouldn't be able to service the house
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Christy_D
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Re: Alsager, Cheshire

Good Morning

Is your area/address not currently visible on our cable my street website?

Please private message me your full address with postcode and i'll take a look for you

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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davidmillward
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Re: Alsager, Cheshire

Don't know. Don't know how to pm you either! 😒

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Christy_D
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Re: Alsager, Cheshire

No problem.

Keep an eye on the purple envelope in the top right hand corner as i'll pop you a private message.

Thank you

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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Anonymous
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Re: Alsager, Cheshire

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DJ_Shadow1966
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Re: Alsager, Cheshire

Hello

Hover mouse pointer on the persons name on the left and then click "Send Message"

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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