Virgin Media Community

[davidmillward]

How do I find out when/if Virgin will connect to us? Our BT cabinet (#22) on Dunnocksfold Road is only rated up to 42mb and then feeds to street junction with copper? How will VM connect to premises if drive had been block-paved?

[apcyberax]

Virgin do not use the BT network.
If the dive is paved and there is no other way to get the cable from the street T to the house VM wouldn't be able to service the house

[Christy_D · Accepted solution]

Good Morning

Is your area/address not currently visible on our cable my street website?

Please private message me your full address with postcode and i'll take a look for you

Thanks

Christy

[davidmillward]

Don't know. Don't know how to pm you either! 😒

[Christy_D]

No problem.

Keep an eye on the purple envelope in the top right hand corner as i'll pop you a private message.

Thank you

Christy

[apcyberax]

https://community.virginmedia.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/729003

[DJ_Shadow1966]

Hello

Hover mouse pointer on the persons name on the left and then click "Send Message"

Regards Mike