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After exchange sim card can,t receive call and message

Joining in

Hello, one week ago i have two sim phone cards. one is virgin network number is [REMOVED], another is Lebara network number [REMOVED]. some reasons. I asked each number PAC code to exchange. two Sim numbers i both want to keep, just change network. After next day my email show exchange successful. Means Virgin sim number change [REMOVED], Lebara sim number change [REMOVED]. I use both sim call home landline to check, all right, But the two sim number can't receive phone call and message only can call some landline. I phone virgin service many times. always told me waiting......need help thanks.

[MOD EDIT: Personal and private information has been removed from this post.]