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Denden6
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£8.50 price increase

Why am I having to pay a extra £8.50 when other members of family on  Virgin Ultimate Oomph package  have not been advised of increase

Andrew-G
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Alessandro Volta
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Re: £8.50 price increase

Probably because they've yet to get the unwelcome news.  No sensible large company would send out an email to five million customers at the same time, because it would cause the customer service lines to crash (not that they were any good in the first place).

Denden6
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Re: £8.50 price increase

My relatives have had emails advising there package will not increase until end of oomph contract