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Community Manager (Retired) James_W
Community Manager (Retired)
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Join our SamKnows Broadband Performance Panel



We need you!


We're always trying to stay ahead of the game with our award-winning broadband.


So now we're on the look-out for new SamKnows panellists.


Here at Virgin Media we know there's always room for improvement and for a number of years now we've been working closely with SamKnows, the independent broadband testing experts, to get the best possible understanding of how our network is performing.

We're in the process of recruiting customers to our broadband panel and we'd love it if you'd join in. The information from the panel is used to help with network planning and we also publish results on our website as part of our commitment to being honest about our broadband speeds.


As a member of the panel you'll be able to access your own broadband statistics via the SamKnows reporting website, but that is not all - if you are chosen as a panellist (and meet our T&Cs) we will be able to offer you 6 months of Netflix absolutely free*!

What do I need to do?

If you have a Super Hub and a spare power socket then just register your interest via our Online Application Form. Once registered, we'll pick a random sample of people to join the panel and, if you're chosen, we'll send you a gadget to connect to your Super Hub. This lets SamKnows measure your connection's performance.


They units only test the performance of your line while you're not using it, so you won't notice any difference. Don't worry, we won't be checking on your specific usage, the information you're sending or receiveing, or your the number of times you've typed Google into Google.


These panels fill up quickly, so if you'd like to join in, please register as soon as you can.

Sign up now!



Got any queries? Please get in touch with the team at and we'll be happy to help.





*In order to qualify for the 6 months of free Netflix you’ll need to return an average of 10 speed test results a day. Make sure that your unit is always connected to guarantee this.


*Check out the panel Terms and Conditions here:

New around here? To find out more about the Community check out our Getting Started guide