ContributionsMost RecentMost LikesSolutionsRe: Check Signal Levels please - friend having issues Hi Beth , tried to PM you back but its not allowing me? Check Signal Levels please - friend having issues Hi, Can someone please check the below signal levels please as my friend is having intermittent connection Thanks Downstream 1 514000000 3.8 42 QAM 256 36 2 178000000 2.9 42 QAM 256 6 3 186000000 2.8 42 QAM 256 7 4 194000000 2.9 42 QAM 256 8 5 202000000 2.9 42 QAM 256 9 6 210000000 3.3 42 QAM 256 10 7 218000000 3.4 42 QAM 256 11 8 226000000 3.4 42 QAM 256 12 9 234000000 3.1 42 QAM 256 13 10 242000000 2.9 42 QAM 256 14 11 250000000 2.9 42 QAM 256 15 12 258000000 3 42 QAM 256 16 13 266000000 3.2 42 QAM 256 17 14 274000000 3.3 42 QAM 256 18 15 282000000 3.3 42 QAM 256 19 16 290000000 3.5 42 QAM 256 20 17 298000000 3.6 42 QAM 256 21 18 306000000 3.5 42 QAM 256 22 19 314000000 3.5 42 QAM 256 23 20 322000000 3.5 43 QAM 256 24 21 330000000 3.5 43 QAM 256 25 22 338000000 3.7 43 QAM 256 26 23 346000000 3.7 43 QAM 256 27 24 354000000 3.6 42 QAM 256 28 25 362000000 3.5 42 QAM 256 29 26 370000000 3.5 42 QAM 256 30 27 378000000 3.5 42 QAM 256 31 28 386000000 3.5 43 QAM 256 32 29 394000000 3.5 42 QAM 256 33 30 402000000 3.5 42 QAM 256 34 31 410000000 3.7 43 QAM 256 35 3.0 Downstream channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 42 76 0 2 Locked 42 2 0 3 Locked 42 1 0 4 Locked 42 4 0 5 Locked 42 1 0 6 Locked 42 1 0 7 Locked 42 0 0 8 Locked 42 1 0 9 Locked 42 1 0 10 Locked 42 3 0 11 Locked 42 2 0 12 Locked 42 1 0 13 Locked 42 0 0 14 Locked 42 4 0 15 Locked 42 1 0 16 Locked 42 0 0 17 Locked 42 0 0 18 Locked 42 0 0 19 Locked 42 0 0 20 Locked 43 2 0 21 Locked 43 0 0 22 Locked 43 1 0 23 Locked 43 0 0 24 Locked 42 5 0 25 Locked 42 0 0 26 Locked 42 1 0 27 Locked 42 3 0 28 Locked 43 2 0 29 Locked 42 2 0 30 Locked 42 1 0 31 Locked 43 2694 13071 3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 159 94 4K 1840 QAM 4096 1108 3.1 Downstream channels Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 159 Locked 42 3.4 532401516 0 Upstream 3.0 Upstream channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 0 49600000 48.5 5120 QAM 64 1 1 43100000 48.3 5120 QAM 64 2 2 36600000 48.3 5120 QAM 64 3 3 30100000 48.3 5120 QAM 64 4 4 23600000 47.8 5120 QAM 64 5 3.0 Upstream channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0 ATDMA 0 0 0 0 1 ATDMA 0 0 0 0 2 ATDMA 0 0 0 0 3 ATDMA 0 0 0 0 4 ATDMA 0 0 0 0 3.1 Upstream channels Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation 6 10 42.5 2K QAM 256 3.1 Upstream channels Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 6 OFDMA 200 74000000 0 0 Network Log 18-01-2024 18:23:28 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 18-01-2024 18:23:28 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 18-01-2024 11:08:42 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 18-01-2024 11:08:42 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 18-01-2024 10:04:07 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 18-01-2024 10:04:07 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-01-2024 23:02:29 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-01-2024 23:02:29 notice US profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-01-2024 23:02:22 notice REGISTRATION COMPLETE - Waiting for Operational status 17-01-2024 23:02:16 warning Dynamic Range Window violation 17-01-2024 23:02:16 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-01-2024 23:02:16 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-01-2024 23:02:16 warning REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-01-2024 23:02:16 warning RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-01-2024 23:02:16 warning Dynamic Range Window violation 17-01-2024 23:02:16 warning Dynamic Range Window violation 17-01-2024 23:02:16 warning Dynamic Range Window violation 17-01-2024 23:02:16 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-01-2024 23:02:10 notice DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-01-2024 23:02:03 warning DHCP WARNING - Non-critical field invalid in response ;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-01-2024 23:02:01 notice Honoring MDD; IP provisioning mode = IPv4 17-01-2024 23:01:46 critical SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-01-2024 23:01:45 critical Cable Modem Reboot because of - HW or Power-On Reset 08-01-2024 04:02:04 critical Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 08-01-2024 04:02:04 critical 16 consecutive T3 timeouts while trying to range on upstream channel 8;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 08-01-2024 04:01:28 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 08-01-2024 02:04:23 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 08-01-2024 01:15:20 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 08-01-2024 01:15:03 critical DHCP FAILED - Discover sent, no offer received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 08-01-2024 01:14:35 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 08-01-2024 01:14:24 critical No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 08-01-2024 01:14:02 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;