Recent DiscussionsCM-STATUS message sent. Event Type Code: 24 and 16 The Network Log of my Hub 5 has been filled with these notices and warnings over the past week. I am on 1GB which has been running fine but only seeing around 500mb for the last week. Whilst I don't ...Wifi Pods - how to order Hello, I was wondering if you could help me please. I did the speed test and it shows that some areas of my house the speed is minimal. I spoke over the phone with VM and I was told that I could appl...Issues with Disney+ via Virgin Media WiFi As title says, im having issues with disney+ and after doing a search it seems to be a recurring issue i have done all i can, clear cache, clear data, delete app, reinstall app, log out all device...Switching from Static to Dynamic IP? Tl;dr - on old t static ip 350mb VMB contract at £62pm. Only use 2 static IPs, probably don't need to anymore. Want the cheaper, faster deals. Im on a grandfathered VMB broadband contract (350mb...Constantly delaying work. I've had an tingling issue with Virgin which started on March 1st. Two engineers have now called and it appears my Virgin connection has been 'temporary' for your some time. This results in poor br...Connect App Can’t Find Hub 5 I recently switched over from Sky; I self-installed my Hub 5 about three weeks ago. The broadband works fine. However, whenever Iog onto the VM Connect App, it is unable to find my hub. I have be...Removing sockets from outside house The only way I have managed to reach out to Virgin is via this forum: please message me directly to explain how an exposed socket (potentially dangerous) from a previous customer can be removed from ...Miserable Packet Loss I've been having persistent packet loss ever since getting on Virgin Media, thankfully I still have my old connection so I can show a comparison: Here is the old connection from Home Telecom: ...Broadband Dropouts - slow speed– SYNC Timing Errors I’m experiencing ongoing broadband dropouts that closely resemble the issues described in the following community threads: Broadband connection keeps dropping SYNC Timing Synchronization failure –...Daily Disconnections Good Afternoon I am in need of some help with my internet connection. I had an engineer visit due to a previous problem which can be viewed on this post Intermittent Loss of streaming | Virgin Medi...
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