on 24-09-2011 15:12
I have been unable to connect to the router webpage, either wirelessly or through the ethernet cable.
I've tried through explorer, chrome, and firefox, - on two seperate computers, and nothing connects.
I have a new virgin super hub. From what I can tell, there are at least 3 other virgin media accounts in our immediate neighbours' flats. Does this make a difference?
My wireless connection speed is next to useless, and I'd like to try to change the channel, but can't without accessing http://192.168.0.1
on 24-09-2011 16:28
I would check that you do not have a proxy enabled in your web browser.
If you are in Modem Mode try http://192.168.100.1
You could then trying rebooting the hub.
If that fails you can try a pinhole reset of the hub.
on 26-09-2011 17:03
Can you please confirm whether griffin's advice has helped you to resolve this issue?
on 27-04-2014 19:51
I had the same problem.... wouldn't go to the virgin hub home page .... just sat there and sometimes came up with an error.
I tried the re-set button - no joy....
I unplugged it for 10 seconds WORKS
on 28-04-2014 20:27