on 07-04-2012 22:25
on 07-04-2012 22:34
But am i right in saying to use your own router you first put the super hub in modem mode from the url wait like 30 secounds for it to reboot..(Can tell by solid lights)
step 2 is plug a eathernet cable on the port near coax on SU, other end to the WAN port on router.. like you said the yellow port and wait for the router to start up...
with the router i have theres only 1 light RED = Problem GREEN = all good in the hood
in my case its red..
08-04-2012 12:18 - edited 08-04-2012 12:19
Funny how one little thing can stress you out, when you you need to do is put SH in modem mode wait till it reboots.. Turn off for 2 mins then plug in own router and wait.
Much better speeds now with my own router
on 09-04-2012 14:21
Thanks for letting us know, glad to see your problem has sorted.
on 26-06-2012 12:01
I think this one got me too but I found another solution. For convenience I was plugging my PC into port 1 (first ethernet port) to do the reconfiguration then switching for my router once the hub had re-booted into modem mode and I'd checked this with the PC. This allows the PC time to get an internet address but also to register it's MAC address on the link. When I re-plugged the router it was being rejected as Virgin don't allow more than one device to direct attach.
My solution was to plug the router into port 1 and use one of the other ports to switch the hub to modem mode. Once it switches this connection is dead so you can only check configuration via the colour of the logo. When it re-boots the only device it sees is the router so this time it works.