We have a vbox . It is now taking up to 20 minutes for the tv to come on - says your digital tv service will start shortly.
This is after re booting the TV set up as well
This seems an excessive time to wait - is it normal or is there a fault?
That does seem a long time for a reboot. Even a TiVo does not take that long.
Could be due to weak signal causing the slow boot up time.
I'm really sorry to learn about the problems you're experiencing with your set top box at the moment, hopefully it's not still booting up!
I've been able to take a closer look at this from our end for you and we are detecting some issues, which I'd like to arrange for someone to take a closer look at, if you're available.
I've sent you information regarding this in a private message, you can view the message by clicking the red envelope on the top left of this page.
Sorry again for the inconvenience this has caused, we'll get it sorted
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