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charging to much

please can you help i have just been charge £151.00 for my whole package i think this is far to much i am also a member of the virgin tribe where you are supposed to get discount of your bills and also told you need to get a form in this daining age you need paper form and dose not exsit 

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Re: charging to much

They won't be able to discuss your package on here due to DPA.

Pick up the phone & call retentions (150 from any VM phone or 0345 4541111 from others, option 4 then 5). 

Just another VM user trying to help, so no guarantees that my advice will work .
If my suggestion is helpful, please mark it as helpful; it may help others. Just want to say "Thanks"? That's the Kudos button.
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