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Jules101
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+box issues

Hi,

So my box isn't recording properly - it freezes and throws up pixelated pictures and my pause button pauses the programme but then when start is pressed it just jumps forward to 'real time' TV

Have reset the box, checked leads etc and am now just frustrated!

Any ideas gratefully welcome!
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Forum Team (Retired) BenD_H
Forum Team (Retired)
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Re: +box issues

Hi Jules101,

 

Welcome to the Community from the Team and I Smiley Happy I can see this is the first time here and hope you've had time to check on the boards Smiley Happy

 

Im very sorry to read about the issues on the TV services, I've tested the connection and I can see that there are a few issues in the home regarding some signal levels which aren't as they should be.

 

I'd like to sort this quickly for you and send out an engineer. I've sent you a 'Private Message', you can find this by clicking on the little blue envelope near the top right of the page.

 
Get back to me when you can.
 
Ben
 

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