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perrioli
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Why is BT Sport HD breaking up?

It's pixelating and although the matches are watchable it's bloody annoying and not the quality you expect it to be.

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Forum Team (Retired) BenD_H
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Re: Why is BT Sport HD breaking up?

Hey there Perrioli,

 

Many thanks for taking the time out to visit us in the Community Smiley Happy

 

I'm sorry to learn that you've been having some pixelation during your viewing of the TV and especially BT Sport. 

 

I've been into the TiVo and run some tests to find out the root cause, looks like you've got some downstream power issues that would need to be addressed and preferably by one of our trained engineers.

 

I've popped you over a 'Private Message', you can find this by clicking on the little red envelope near the top left of the page.
 
Let me know what you think and speak to you soon Smiley Happy
 
Ben
 

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Frankmac51
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Re: Why is BT Sport HD breaking up?

This is also happening to me especially on my sports channels. Only been with vm a few weeks and this problem is really annoying .