• 1
  • 0
  • 0
Joining in
Message 1 of 2
Flag for a moderator

Virgin box red and blue light flashing

Hi there, having just moved the box from the upstairs bedroom to the dining room, done many times with no problem. There is no a blue light and a flashing red light and the tv just says starting up? Any ideas please.

Rebooted the broadband and still nothing!

0 Kudos
  • 7.25K
  • 281
  • 547
Forum Team
Forum Team
Message 2 of 2
Flag for a moderator

Re: Virgin box red and blue light flashing

Hi jensen1378,


A warm welcome to the forum community Smiley Happy


I'm sorry to hear that your box isn't fully loading up right now.  I will be happy to help out.


I have taken a look at your boxes remotely and all looks great from here with them both.  How are things looking today?


If you're still having trouble with the box not loading, let me know and I can help further Smiley Happy




Tech fan? Have you read our Digital life blog yet? Check it out

0 Kudos