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V+ box picture keeps breaking up

I recently have started having problem with my picture on my V+ box. it keeps breaking up and losing sound. Tried resetting box on a number of occasions but it just keeps happening.

somebody please help

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Message 2 of 3
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Re: V+ box picture keeps breaking up

Sounds like a dead/dying box, or signal issues.

Ring it in to get things sorted.

TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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Message 3 of 3
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Re: V+ box picture keeps breaking up


Hi simo76

Thanks for letting us know about the issues with the V+ picture. My apologies that this has caused you any inconvenience.

I appreciate you taking the time to get in touch with us and for joining us on the community forums Smiley Happy

I can see since you posted you have arranged an engineer visit with us.

It does appear that the engineer called out and no one was in when the appointment was booked.

Can you please let us know if this is still an issue and if so if you need us to arrange another visit for you?

Please just let us know.

Take care.





Merry Christmas and a Happy New Year

Nadolig Llawen a Blwyddyn Newydd Dda

Forum Team

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