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Beercatz
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V Box HD Freezing

I had Virgin installed a fortnight ago.  No problems with the TiVo box but the V Box HD freezes on a daily basis necessiting turning off and on the power to reset!

Is this normal for the V box?

 

thanks

 

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Re: V Box HD Freezing

Hi there Beercatz, 

Firstly I'd like to welcome you to the forums and say that I'm so sorry to hear that you keep getting issues with the V box freezing. 

I've run some testing on the set top box, and whilst I can't seen any power level issues, I can see that there has been a few errors logged and that the box has been restarted numerous times, so I'd like to arrange a technicain to call out and investigate further for you. 

I've sent you a private message in order to get things moving with this, so please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message. 

Many thanks and apologies once again. 

Huw


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