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Updating Favourites

Hi, I'm having issues updating my favorite channels and was wondering if anyone could help. I've recently downgraded my package so wanted to remove a few channels that I no longer have access to. It will let me add new channel to my favourites list by pressing thumbs up, and remove those newly added channels by pressing thumbs down however, I will not let me remove channels previously added to the list before my package was downgraded. For example, I can add and remove Sky1 no problem, but it will not let me remove Sky1 HD. I don't see the point in my favourite list being full of channels I cannot watch anymore! Any ideas on how to remove them or why it won't let me? 

Thanks in advance Smiley Frustrated

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Re: Updating Favourites

Hi KBamber,

A warm welcome to the community Smiley Happy

I just wanted to pop by and refer you to this post which may help you resolve this issue.

Re: Can't remove favourite

I hope this will be useful for you.  Please let me know how you get on, I'm here to help if you need anything.

Collette Smiley Happy

Tech fan? Have you read our Digital life blog yet? Check it out

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