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KBamber
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Updating Favourites

Hi, I'm having issues updating my favorite channels and was wondering if anyone could help. I've recently downgraded my package so wanted to remove a few channels that I no longer have access to. It will let me add new channel to my favourites list by pressing thumbs up, and remove those newly added channels by pressing thumbs down however, I will not let me remove channels previously added to the list before my package was downgraded. For example, I can add and remove Sky1 no problem, but it will not let me remove Sky1 HD. I don't see the point in my favourite list being full of channels I cannot watch anymore! Any ideas on how to remove them or why it won't let me? 

Thanks in advance Smiley Frustrated

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Forum Team
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Re: Updating Favourites

Hi KBamber,

A warm welcome to the community Smiley Happy

I just wanted to pop by and refer you to this post which may help you resolve this issue.

Re: Can't remove favourite

I hope this will be useful for you.  Please let me know how you get on, I'm here to help if you need anything.

Collette Smiley Happy


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