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ivlsf100
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Tivo box won't restart

Samsung Tivo box is a few years old and recently has been glitching when playing back My Shows.  Tonight it froze whilst playing netflix and then tried to restart itself and got stuck in a loop of getting to the "starting up..." screen and then restarting again after about 5 minutes.  Switched it off and on at the switch behind the box but got the same.  Switched it off at switch again but left it a minute or two before switching on again and it came back and limped to the home menu.

Any ideas on whether this is a fixable problem or just time for a new box?

 

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Re: Tivo box won't restart

Hi ivlsf100,

Thanks for coming by Smiley Happy

I'm sorry to hear that you're TiVo® is constantly trying to reboot.  I know how annoying this fault can be.

I have taken a look at your box remotely, whilst it does show all is online now I can see a signal fault that needs fixing.  I would like to arrange for an engineer to call round and fix for you.

I will pop some details in a private message for you.  Look for the purple envelope icon above.

Collette Smiley Happy


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