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TV picture pixelating


For a while now our TV picture has occasionally been pixelating every 30 seconds to a minute. It doesn't happen every time of watching and seems to occur on many channels. In the time we've changed TVs so rules out that.

I've tried restarting the TiVo box, checked everything is plugged in and removed and put back the hdmi cable. Any further suggestions would be much appreciated.










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Re: TV picture pixelating

Hi walshy91,

A warm welcome to the community Smiley Happy

I'm sorry to hear that you're getting pixelated pictures on your channels.  I will be happy to help check this out for you.

I have taken a look at your box remotely and signal and power levels are looking great right now.  There are a couple of other things I'd like to check with you if you don't mind.  If you can get back to me with the following information, I can help further:

*  Is the box well ventilated?

*  What channels are affected?

*  Does this happen at any particular time of the day?

*  Have you tried a different HDMI lead?

If you can let me know how you get on, I can check further.  I look forward to hearing from you.

Collette Smiley Happy

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