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TV guide showing 'To Be Announced@

I have 2 problems with my Tivo box - not sure if they are related.

Firstly, my TV guide is showing 'To be Announced' for the majority of my channels.

Secondly, recorded programs are freezing or jumping forwards and backwards. 

I have tried rebooting. I have also tried connecting to Virgin services through network settings. I have phoned 150,-not very helpful- they told me to connect through my settings again and everything will be Ok in an hour, maybe four hours! This is not the case. My connection status is still loading (8% after several hours) and my recorded programs are still freezing.

Does anyone have any useful suggestions?

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Forum Team (Retired) BenD_H
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Re: TV guide showing 'To Be Announced@

Hi Kama3c Smiley Happy


Thank you for coming in and welcome into the Community Smiley Happy


Im sorry to read about the recent issues on the TV services, when you have 'To be Announced' showing on the TV guide this flow below can help:-

  1. Press Home on your TiVo remote
  2. Select Help & Settings.
  3. Choose Settings.
  4. Select Network.
  5. Choose Connect to the Virgin Media Service now

Also I am trying to access your account to run some further tests but have been unable to. I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
Stay in touch and have a great day.


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