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Services down ng21 area

Not sure where to post this but around 5.45 pm tonight (Saturday night 1st October) broadband and TV services went down for the NG21 area and eta for fix is at 1.45am 2nd October ..... so spending a Saturday night without any TV or broadband and it taking 8 hours for a fix is a joke and everyone in the NG21 area needs to be compensated although I would much preferred to have actual access to my to services .... or broadband for that matter why would it take 8 hours to fix an issue clearly doesn't seem like it is a priority from a business stand point I can have an engineer to repair my it equipment with 2 hour call out.

Just my luck that I have tonsillitis and am house bound and now to have 0 services for 8 hour

£3 conpensation offered is a joke
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Forum Team (Retired) BenD_H
Forum Team (Retired)
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Re: Services down ng21 area

Hi Presar Smiley Happy


I hope you have been keeping well and welcome into the Community Smiley Happy


After running some tests it shows that you're online and able to use the TiVo services in the home, I'm guessing that everything is working well now?



I hope that your tonsillitis is on the mend and please stay in touch.


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