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duke8t
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Serious pixellation

I am experiencing serious pixellation on the following channels:  Channel 5, BBC3, BBC4, ITV +1, ITVbe+1, watch, xmas gold, Dave, Dave ja vu , alibi, Comedy Central, MTV, Syfy, Syfy +1,Universal Channel, Universal Channel +1, Challenge Sky Living +1, CBS Reality, Horror, Channel 5 +24,  5 USA , 5 USA +1, Channel 5 +1,TLC, TlC +1, DMAX, Quest, Quest + 1, Drama, Sony tv, 4Seven,  CBS Reality +1, Real Lives + 1, Lifetime, Yesterday, Yesterday + 1, Eden, Eden + 1, Disc Ch, Disc ch + 1, I.D, ID + 1, all discovery & Nat Geographic channels, History, H2,CL, Pbs, Forces tv,  the list goes on. It has been steadily getting worse over the last few weeks all of them are now unwatchable. I have tried all the settings on the TV for the MPEG/Block or Digital Noise Reduction settings but it does not seem to make any difference.

It seems strange that it is on some + 1 channels and not others and some and not their +1.

Does anyone have any ideas cause it is driving me crazy. 

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praxis
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Re: Serious pixellation

Time to call for a technical visit there has got to be an issue with either your VM box or the feed coming to your house call 150 from VM landline choose TV problems option
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Forum Team (Retired) BenD_H
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Re: Serious pixellation

Hi Duke8t,

 

Thank you for coming back and posting in the Community Smiley Happy

 

I'm sorry to read about the pixelation on the channels you've listed, that's quite a few indeed.

 

I've been able to test the account and services operating in the home, I found that the general downstream power levels on all services need adjusting. You'll need an engineer and I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.

 
Get back to me when you can.
 
Ben
 

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