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Problem with pausing live tv

My TiVo box and samsung tv are not pausing live tv. It rewinds and fasT forwards ok and everything else works 

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Re: Problem with pausing live tv

Hi there Ruth4, 


I'd like to take this opportunity to welcome you to the forums and say that I'm really sorry to hear that you are currently unable to pause live TV, I personally rely on this when the urge for a cuppa crops up half way through a movie or something else so can really appreciate how you feel right now. 


I've done some testing on your TiVo® and it does report that there is an issue with the hard drive which will require a technician to call out and investigate further. I'll send you a private message in order to get things moving with this, please look to the top left of this page where you'll see a red envelope icon, click on this and you'll see my message. 


Many thanks and apologies once again 



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