Woke up today to a letter from virgin telling me my service was going up by £3.99 a month as of February 2016!!!.I'm absolutely disgusted tbh and want to know detailed reasons for this price rise as I believe it to be totally unacceptable. The last price rise of £2.99 that came into effect a few months ago was bad enough but,to a point understandable with the addition of BT sport Europe and the amount of football on offer.however this new price rise is pushing my package up to £78.99 which is absolutely disgusting and represents an £84 a year price from what my package was in September. I'd also like to point out that my broadband is,has and always will be well below the advertised amount.in over 2 years of being a virgin media customer I have never had above 55mbp speed which is ridiculous considering I pay for up to 152mb.that's a third of what is available.also its disgusting that your upload speed is limited to 12mb,I mean seriously why is that?? Your TV,broadband and phone packages are well and truly out of date and need a complete overhaul.bar your top package the rest are unbelievably dire and offer a very poor choice. Also why if you want TV and broadband only does it cost more?I've never had a home phone but still have to pay rental on a line I NEVER use. It's about time you started offering your customers some better options because quite frankly your packages,service and broadband absolutely reek!!
... however, it seems illogical that line rental and TV package increases are to improve broadband. Also I have no need of ultrafastbroadband, 50 Mbps is more than adequate. I guess I can do the line rental saver to defer the cost. Or leave.