Menu
Reply
  • 70
  • 0
  • 5
MacmillaN
On our wavelength
73 Views
Message 1 of 2
Flag for a moderator

Pixelation on TV.

Hi, 

Currently i am seeing alot of Pixelation/freezing whilst trying to watch Channels.

(it is making the channels un-watchable.)

I have two set-top boxes within the Property - Samsung TIVO box & Samsung V+

Just wondering if someone can shed any light on the problem for me

Thanks again.

 

0 Kudos
  • 13.73K
  • 563
  • 964
Forum Team
Forum Team
53 Views
Message 2 of 2
Flag for a moderator

Re: Pixelation on TV.

Hi MacmillaN

 

I'm really sorry to learn about the problems you're experiencing with your TV service at the moment.

 

I've been able to locate your account and take a closer look at this from our end, we're detecting some issues with the signal coming into your property so I'd like to arrange for an engineer to take a closer look if you're available?

 

I've sent you information regarding this in a private message, you can read that the same way as the last time we spoke Man Happy

 

Look forward to hearing from you

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos